Effective Date: 1/15/2026
These Terms of Service (“Terms”) govern your use of the HomeShield Exterior Care website, services, and communications.
By accessing our website or using our services, you agree to these Terms.
Services
HomeShield Exterior Care provides exterior home maintenance services, which may include pressure washing, gutter cleaning, roof cleaning, window cleaning, and related services. Services may vary based on property condition and location.
Scheduling & Payment
- Service appointments are scheduled based on availability
- Pricing may vary depending on property size and condition
- Payment is due as agreed upon at booking or completion
- Missed appointments or last-minute cancellations may be subject to a fee
SMS Messaging Terms (A2P Required)
- You can cancel the SMS service at any time. Just text "STOP" to 615-724-9809. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at 615-724-9809.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. You can receive messages as often as necessary as it applies to your account. If you have any questions about your messaging or data plan, it is best to contact your wireless provider.
- You may receive marketing messages monthly or as often as necessary regarding services on your home.
User Responsibilities
All users must be 18+ years of age to sign up for automated messages. All users agree to:
- Provide accurate contact and service information
- Ensure safe access to the property on scheduled service days
- Secure pets and personal items prior to service
Limitation of Liability
HomeShield Exterior Care is not responsible for pre-existing damage to property surfaces. Our liability is limited to the cost of the services provided.
Intellectual Property
All content on this website, including text, logos, and branding, is the property of HomeShield Exterior Care and may not be used without permission.
Termination
We reserve the right to refuse or terminate services at our discretion for violations of these Terms or unsafe working conditions.
Changes to Terms
We may update these Terms at any time. Updates will be posted on this page with a revised effective date.
Governing Law
These Terms are governed by the laws of the state in which HomeShield Exterior Care operates.
Privacy Policy
HomeShield Exterior Care's Privacy Policy can be found here: https://homeshieldexteriorcare.com/privacy-policy
Contact Information
For questions regarding these Terms, contact us at:
HomeShield Exterior Care
Email: [email protected]
Phone: 615-724-9809